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    How Digitalising Your Property Management Can Give You More Free Time

    Khonita Nur Fitri

    May 18, 2023
    Digital property management - Mobile application

    Owning and managing properties can be a daunting job. Managing property can take a lot of time, between having to keep up with repairs, talk to renters, and handle legal issues. By using non-digital property management systems, landlords and property managers face problems like a lack of access to essential property data and sluggish response times for repair requests, resulting in revenue loss and dissatisfied renters.

    However, there is an answer: digital property management landlords and property managers can improve efficiency, save time, and earn more money by taking advantage of technological advancements that automate various aspects of property management. Digital property management has many benefits that can help property owners save time and money, such as centralised communication channels and automated rent collecting and payment processing.

    “Digital property management” refers to handling all facets of property management using digital tools and resources. Asset management software is all about automating and streamlining processes like tenant outreach, maintenance planning, rent collection, tenant payment processing, and financial reporting. Landlords and property managers may boost efficiency, productivity, and tenant communication with the help of digital property management.

    Landlords and property managers that embrace digital property management can reap significant benefits, including reduced workload and enhanced tenant satisfaction. It can improve the lives of landlords, tenants, and anybody else involved in its process in several ways. In the following sections, we’ll go deeper into the advantages of digital property management and offer advice on how to get started with this cutting-edge tool.

    Are you ready to unlock the potential of digital property management and take your property management game to the next level? Read on to learn more!

    Reasons Why Not Having Digital Property Management May Hurt Your Business

    Digital property management - Meeting

    As a landlord or property manager, there are several common problems that you may face, such as:

    Lack of Efficiency

    Manual operations such as written documents, phone conversations, and in-person meetings are the backbone of conventional property administration. These actions are often labour-intensive and error-prone, adding to wasted time and effort.

    Difficulty Keeping Track of Rent Payments

    Traditional property management methods can make keeping track of rent payments challenging, especially if tenants pay in cash or by check. This can result in missed payments and late fees.

    Limited Accessibility

    Landlords and property managers may find it challenging to manage their properties outside regular business hours or when using traditional property management procedures.

    A Great Deal of Work

    Traditional property management procedures, such as managing maintenance requests, dealing with tenant complaints, and conducting property inspections, can take significant time and effort. This can lead to a heavy workload for landlords and property managers, resulting in burnout and decreased productivity.

    Accessibility is Limited

    Traditional property management systems can make maintaining transparency with tenants challenging, especially if clear communication routes need to be improved. This can result in misunderstandings and disagreements.

    What Your Customers May Feel

    Digital property management - Late

    Not only do you suffer from using traditional property management systems, but your customers also feel the same. From a customer’s point of view, traditional property management systems can cause several “pains” such as:

    Lack of Transparency and Openness

    The lack of openness and dialogue between the landlord and the renter is a frequent source of dissatisfaction. Tenants may have trouble accessing their lease, maintenance requests, and other property-related issues via conventional systems. Tenants may feel frustrated and confused due to this lack of clarity.

    Slow Response Times for Maintenance Requests

    Traditional property management systems require tenants to call or email property managers to report maintenance issues, which can take a long time to resolve. This delay can cause inconvenience to tenants, especially when it comes to heating, cooling, or plumbing.

    Limited Payment Option

    It might be cumbersome and time-consuming for tenants if they must pay rent solely by check or in person. Tenants who would rather spend their rent online may find this particularly inconvenient.

    The Best Choices for Your Property Business

    Rental management software

    With the help of technology, you may free up more time to devote to more critical, strategic parts of your organisation. When tenants or owners have to wait too long for a solution to a problem, everyone loses patience. Due to the high volume of queries, Upscalix developed a digital property management system capable of handling the following:


    It’s accessible from anywhere with an internet connection and does not require any local installations.

    Online Rent Collection

    The software allows tenants to pay rent online, making the process quicker and easier for landlords and tenants.

    Maintenance Requests

    Tenants should be able to submit maintenance requests online, which will be readily tracked and managed by the property manager using the program.

    Automated Lease Renewal

    It allows landlords to renew leases automatically, eliminating the need for manual paperwork.

    Financial Reporting

    This software can generate comprehensive financial reports and facilitate monitoring rent receipts, expenditures, and income.

    Document Management

    Landlords can use it to track and access information like leases, rent payments, and repair logs.

    Tenant Screening

    Landlords can investigate prospective tenants’ references and conduct criminal background checks through this software.

    Mobile Compatibility

    It’s compatible with mobile devices, allowing landlords to manage their properties on the go.


    Using digital management property software at your disposal, you can save time and increase your efficiency while improving the experience for your tenants.

    If you’re looking for a digital property management solution that combines powerful software with personalised guidance and fast response times, look no further than Upscalix. We’re committed to staying ahead of the curve regarding technology. We’re constantly exploring new tools and features that can help our clients stay ahead of the competition. If you’re interested in increasing your investment return, call us right now.

    However, if you want to elevate your knowledge in the tech industry, many exciting articles exist to explore here, such as the best software for running your business, how custom development can supercharge your business, or how incredible a mobile phone is for your sales. Hence, don’t forget to subscribe our newsletter to stay update in this industry.

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